All you need to know before going to Mentawai
FAQ’s
General Questions
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Our package includes accommodation, three delicious meals per day, access to our boat transfers to surf breaks, use of resort facilities, and expert local knowledge of the best waves and attractions. Please find the details below.
Included in your trip
Accommodation in one of our bungalows
Three delicious and satisfying meals per day
Access to complimentary coffee, tea, and soft drinks at any time
Two alcoholic beverages per day
Snacks & treats at the resort
Free refill of water
Daily surf trips with experienced local surf guides using our speed boat
Access to all sports equipment (yoga mat, snorkeling gear, etc.)
Unlimited Wi-Fi access
Not included
Accommodation expenses in Padang.
Official surf tax of 2,000,000 IDR, which is mandatory for all surfers*
Mandatory travel insurance*
Extra alcoholic beverages
Flight tickets
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The transportation fee is an add-on coming along with the All-Inclusive package for in-land transfer arrangements in Padang. The inclusions are below.
Transportation Fee
English-speaking driver
Airport pick up and drop off
Hotel pick up and drop off
Harbors pick up and drop off
Dinner arrangement
Privat boat shuttle harbor to Kaini (two ways)
Ferry tickets (two ways) - Mentawai Fast Ferry
Luggage expenses at the ferry
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Yes. We can arrange for you a private boat that bring you from Padang and straight to Kaini with less hustle. Contact us for more information about this service.
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Yes, we provide Wi-Fi at the resort. The property is covered by a Wi-Fi connection powered by Starlink with speeds up to 100mbps. You don’t need to worry about posting your best surf trip and show it off to your friends.
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Cell phone service is limited due to the remote location of our resort. However, our resort is equipped with strong Wi-Fi connections. While it’s suitable for checking emails and staying connected with loved ones, speeds may vary due to our remote location. Streaming or heavy downloading might be limited.
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Yes, we offer private rooms for those seeking more privacy and comfort. All rooms are designed with a blend of traditional Mentawai charm and modern amenities for your relaxation.
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Nope! We cater to various dietary needs, including vegetarian, vegan, gluten-free, and others. Please inform us in advance so we can prepare meals to suit your requirements.
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Deposits help us secure your booking and make the necessary arrangements for your arrival. It also allows us to plan resources and staffing for your stay. A 20% down payment is needed for each booking followed by full payment that shall be made 60 days before arrival.
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After your booking is secured, all you need is just prepare for your wonderful journey. Start to look for the best flight and accommodation in Padang and we will take care of the rest of your trip once you land in the airport.
Surfing Trip Itinerary
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Mentawai Island is suitable for all levels of surfers. While the region is famous for world-class breaks, there are beginner-friendly spots nearby. Our team can guide you to the best locations for your skill level.
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The prime surfing season is between May and September when the Mentawai Islands receive consistent swells and ideal weather conditions. If you are a beginner or intermediate who’s not yet confident with big swell, you can consider coming on shoulder season – March to April and October to November. However, the off-season – December to February – still offers excellent waves with fewer crowds.
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Find these three simple steps to reach Kaini Mentawai Resort:
Fly to Padang, West Sumatra.
Take a fast ferry from Padang to the Mentawai Islands.
Our team will coordinate the final boat transfer to the resort.
We provide in-land transfer and assistance in Padang to make your journey smooth.
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We recommend bringing 2–3 boards, depending on your surfing style and preferences. A backup board is always a good idea in case of damage.
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The journey from Bali involves a flight to Padang, with one connection that can be done in Jakarta (CGK), Singapore (SIN), or Kuala Lumpur, Malaysia (KUL). Followed by a ferry ride and boat transfer to the resort.
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Pack essentials like sunscreen, reef-safe zinc, insect repellent, surf wax, leashes, rash guards, tropical surfboards, light clothing, a rain jacket, and any personal medications. We also recommend bringing a reusable water bottle and dry bags for your gear.
Add Ons
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We understand how much you want your perfect moment to be captured. At Kaini, we are partnering with local surf photographers. We can link you up with them if you want this service. Booking in advance is needed for this service.
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Yes, we do. Please contact us for more information about this service.
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We provide surfing coaching at an additional cost. Please let us know if you want this service since your additional arrangement will apply to your surfing trip.
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We are partnering with some surf shops in Padang for board rental services. Please let us know in advance so we can ensure the right sizes and styles are available for you.
Personal Safety
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In case of an emergency, we will follow our standard procedure. Those who get injured during their stay at Kaini Mentawai Resort will be brought to the Nearest Health Clinic for their first examination. For serious cases, we recommend contacting your travel insurance for medical evacuation.
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Yes, there is. We will gladly arrange an evacuation process if it’s urgently needed. We recommend contacting your insurance company for arrangements.
Travel Documents/Legal
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Based on Mentawai Government regulations, all surfers who want to surf to the Mentawai Islands are required to pay surf retribution (Surf Tax) amounting to IDR 2.000.000, - (USD 140).
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Travel insurance is mandatory for all guests who stay at Kaini Mentawai Resort. The most important thing is to have coverage for medical evacuation. This is due to Kaini's remote location, tucked away from hospitals. Your insurance should cover your costs in case of transport delays and cancellations, natural disasters, or any external factor outside Kaini Mentawai's responsibility.
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Most travellers can visit Indonesia with a Visa on Arrival (VOA), which is valid for 30 days and extendable for another 30 days. For longer stays, consult your local Indonesian consulate about other visa options or read here.