Privacy policy for Kaini Mentawai Resort

1. Introduction

Welcome to Kaini Mentawai Resort! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

2. Information We Collect

a. Personal Information We may collect personal information that you provide directly, such as:

  • Name

  • Email address

  • Phone number

  • Address

  • Booking details

b. Non-Personal Information We also collect non-personal information automatically, such as:

  • IP address

  • Browser type

  • Device type

  • Website usage data (via cookies and similar technologies)

3. How We Use Your Information

We use the information we collect for purposes such as:

  • Processing bookings and responding to inquiries.

  • Sending updates, promotional offers, or newsletters (with your consent).

  • Improving our website’s functionality and user experience.

  • Analyzing website traffic and trends.

4. Sharing Your Information

We value your trust and ensure that your data is only shared:

  • With third-party service providers (e.g., payment processors, booking platforms) necessary to complete transactions.

  • When required by law or legal processes.

  • With your explicit consent.

We do not sell or rent your personal information to third parties.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. These cookies help us:

  • Recognize returning visitors.

  • Analyze website performance.

  • Customize content and advertisements.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect website functionality.

6. Data Security

We implement industry-standard security measures to protect your data, including:

  • Secure server connections.

  • Encryption technologies.

  • Regular security audits and updates.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Correct any inaccuracies in your personal data.

  • Erasure: Request the deletion of your personal data.

  • Restriction: Limit how we process your personal data.

  • Objection: Object to the processing of your personal data for specific purposes.

To exercise your rights, please contact us at hello@kainimentawai.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Kaini Mentawai Resort
Email: hello@kainimentawai.com
Address: Masokut Island, Mentawai, West Sumatra, Indonesia

Thank you for trusting Kaini Mentawai Resort. We are committed to ensuring your privacy and security while you enjoy our services!